Privacy Policy
Last updated: November 2025
This Privacy Policy explains how “Dimitriadis Theodoros” (hereinafter referred to as the “Company” or “we”), which operates the online store neonfox.gr, collects, uses, and protects the personal data of its users, in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and applicable Greek legislation.
1. What data we collect
We collect only the information strictly necessary to process transactions or communicate with you, such as:
Full name and contact details (phone number, email, shipping address)
Billing information (Tax ID, Tax Office, company name, if an invoice is requested)
Payment details (through banks or payment services – we do not store card data)
Content of messages you send us via contact form or email
Technical browsing data (IP address, cookies, device type, browser information)
2. Why we use this data
Your data is used exclusively for:
Processing and shipping your orders
Communicating with you regarding your order or inquiries
Complying with legal and tax obligations
Improving the functionality and user experience of our website (through cookies and statistical analysis)
We do not use your data for newsletters or mass marketing emails.
3. Cookies and analytics tools
We use cookies to ensure proper website functionality and for statistical analysis.
Necessary cookies: Required for the website to function properly.
Analytics & advertising cookies:
Google Analytics for anonymous visitor statistics.
Meta (Facebook) Pixel to measure advertising effectiveness.
You can delete or disable cookies at any time through your browser settings.
4. Who has access to your data
Access to your data is granted only to:
Authorized partners (e.g. courier companies, accountants, payment providers)
Competent authorities, if required by law
We never sell, rent, or disclose your personal data to third parties for commercial purposes.
5. Data retention period
We keep your personal data only for as long as necessary:
to complete transactions and fulfill your order, or
as required by tax and commercial law (e.g. invoices, receipts).
After this period, the data is securely deleted.
6. Your rights
You have the right to:
request access to your personal data,
request correction or deletion,
restrict or object to processing, and
request data portability.
For any request concerning your personal data, you can contact us via the contact form on our website.
7. Data security
We take all necessary technical and organizational measures (SSL encryption, firewalls, restricted access, secure payment systems) to protect your data from loss, alteration, or unauthorized access.
8. Links to third-party websites
neonfox.gr may contain links to other websites (e.g. social networks). We are not responsible for the content or privacy practices of these websites.
9. Policy updates
This Policy may be updated from time to time. Any changes will be posted on this page with the date of the latest update.
Data Controller:
Dimitriadis Theodoros
1st km Alexandroupolis – Palagia
VAT No. 125649804 | Tax Office: Alexandroupolis