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TERMS & CONDITIONS



Introduction to the online store - General terms of use

Neonfox.gr is the online store for selling products online, of the company "Dimitriadis Theodoros" (hereinafter "The Company")


1. Specific details - online store information:

It belongs to the company with the name "Dimitriadis Theodoros" 
Company activity: Printing-Signs
Company headquarters: 1st km. Alexandroupolis - Palagias
Tax Identification Number: 125649804 - Tax Office: Alexandroupolis
Contact email: info@neonfox.gr
Tel. Orders: + 30 2551080464


The use of our online store and the rcompletion of your purchases through it are determined and governed by the following terms and conditions. Before entering and using the online store, www.neonfox.gr, read carefully and make sure that you understand and agree with these terms, rules, statements and conditions, as your further use and browsing of the website www.neonfox.gr , implies the explicit and unconditional consent and your acceptance.

The Company reserves the right to unilaterally modify or change the content of the website www.neonfox.gr at any time without prior notice to users. Visitors / users are responsible for periodically checking for any changes to these terms of use. The Company informs the users through this site for any changes in trading conditions. Any modification or change is not valid and does not affect already placed orders for execution. The terms and conditions for using the website and transactions conducted through it, do not affect mandatory provisions of Greek legislation. The webshop contracts held in Greek or English language, which you declare that you understand one of them (read and write).  Use of the shop by minors or persons lacking legal capacity is prohibited.

By entering you declare that you are an adult and you will not allow the use of your data and your input codes from minors or persons lacking legal capacity. If you do use such data and Passwords, you are responsible. For this reason, please observe the basic rules of security of transactions over the Internet.


2. Information & products provided:

All products displayed on our website are virtually customized to reflect the final product with as much realism as possible. Because of this, the final product may differ slightly in color or shape. Each product is made upon order and the production time is 1-3 weeks. Shipping time varies and is declared at the checkout process.

The Company is committed to the quality, completeness and validity of the information provided on its website, as well as to the essential characteristics of the products posted on the website, as well as to the accuracy of the information regarding the services provided by the Company's online store. In the context of good faith, the Company is not responsible for technical or typographical errors, which may have occurred unintentionally or due to interruptions of the website by force majeure.


3. Limitation of Liability:

The online store of the Company is not responsible for any technical problems that may occur to users when they attempt to access the website or during their visit to it and are related to the operation or compatibility of their own infrastructure with the use of of the website. Also, the Company does not bear any responsibility for acts or omissions of third parties and especially unfair interventions of third parties in products and / or services and / or information, available through its online store. Where this website contains references to third party websites, www.neonfox.gr is not responsible for the content of these pages, as well as for any damage or harm that may arise from their use, as the visitor has access to them exclusively with his own choice and responsibility.



4. User Obligations:

The users of the website of the online store www.neonfox.gr accept and commit that they will not use the online store of the Company for sending, publishing, and generally in any way transmitting illegal, harmful, threatening, racist, offensive, defamatory, defamatory, defamatory , vulgar, obscene, libelous or harmful to minors content. The above content may not be retransmitted in accordance with the law and the provisions in force. In addition, the visit to the website www.neonfox.gr and the realization of transactions through it must be done for personal and private use and exclusively for legal purposes and in a way that does not restrict or prevent its use by third parties. The visitor is obliged to use the website in accordance with the law, good manners and these terms, and not to perform acts or omissions, which may cause damage or malfunction or affect or endanger the provision of services of www.neonfox.gr.

Users are not entitled to transmit inside information and confidential information obtained or disclosed as part of a transaction or covered by confidentiality agreements, or information that infringes any patent, trademark or secret, copyright or other proprietary rights. Finally, users may not intrude on or install software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or disrupt any computer software or hardware, intentionally or unintentionally. because any such action violates the applicable Greek and Community legislation and its provisions. Furthermore, users are not allowed, by visiting the Company's website, to harass third parties in any way and content, or to use the website to collect or store users' personal data.


5. Product returns

You can return any product if it is defective, within 7 days, a necessary condition for the return to be accepted is to notify us via the contact form in our e-shop or by e-mail or by phone at +302551080464.
All our products are covered by a 2-year warranty from the date of delivery and in the event of any damage or malfunction, we are committed to a total replacement or partial repair.
The company can not return the money spent for this purchase and for this reason it is necessary to contact our store to cover the financial difference with another product of equal or greater value.
Returns are accepted only in case of defective product and after inspection of the product.


6. Payments and Refunds

Credit / Debit / Prepaid card

You can use your credit card of any bank safely in the order form. Payment is made through the Vivawallet.com environment providing you with maximum security using all modern security means (SSL encryption). It is not possible to access your card details from us, as they are routed directly to the transaction company.

Bank deposit

You can complete the payment of your order by bank deposit. Your order will be placed in pending payment confirmation mode until its successful payment is checked by our side. For faster processing of your order you can send the money transfer receipt to the e-mail of our company.


Right of refund:

According to Law 2251/1994 on Consumer Protection In every transaction / contract from a distance the consumer has the right to refund unjustifiably within fourteen (14) calendar days, if no longer deadline was agreed, returning the goods to their original condition, without being charged at any cost other than shipping and return costs


7. Cookies

The Website makes use of cookie technology. These are particularly important features that aim at the smooth operation of the Website and improve the user experience of the visitor, without recording personal data of the visitor.